Q. Does it need an internet connection to work?
No. Once it's installed, everything — clients, jobs, estimates, invoices, the books — runs and saves locally. You could use it on a laptop with no Wi-Fi at all.
Q. What happens if I don't renew my license?
Nothing gets locked. Once you've activated a license, the program keeps working — full access to every client, job, estimate, and invoice — whether you renew or not. Renewing every year just keeps you current on new features, fixes, and support; skip it and you keep exactly what you already paid for, indefinitely.
Q. Is my data backed up automatically?
Not by us — there's nothing for us to back up, since we never see it. We recommend copying your data folder to a second drive or a cloud backup on your own schedule, the same as any file on your PC.
Q. Can I move my license to a new computer?
Yes — reach out and we'll sort it out. Your license belongs to your business, not to one specific machine.
Q. Do you take a cut of my invoices or process my payments?
No. You get paid however you already get paid — check, CashApp, Venmo, whatever your clients use. This is a record-keeping tool, not a payment processor, and it never touches your client's money.
Q. Is there a Mac or mobile version?
Not yet — it's a Windows desktop program for now. If that changes, existing license holders will hear about it first.